Return Policy

Cancellation

Orders may be cancelled before they have been processed or dispatched. If your cancellation request is received in time, you will receive a full refund. Once an order has been shipped, we are unable to cancel it.

Returns (if applicable)

We accept returns on eligible products. You may request a return within 14 days after your package has been delivered.

To qualify for a return, the item must be unused, in its original condition, and returned with the original packaging. A valid proof of purchase or order confirmation is required. Please do not return your item directly to the manufacturer.

Customers will not be charged more than one shipping fee for the same order, including eligible returns. We do not charge any restocking fees for approved returns.

Refunds (if applicable)

After your returned item has been received and inspected, we will send you an email confirming that your return has been processed. We will also notify you whether your refund request has been approved.

If your refund is approved, the amount will be credited back to your original payment method within several business days, depending on your payment provider.

Late or missing refunds (if applicable)

If your refund has not yet appeared, please check your bank account again first.

You should then contact your credit card provider, as refunds may require additional processing time before they are posted. If necessary, please contact your bank, as financial institutions may take several business days to complete the transaction. If you have completed these steps and still have not received your refund, please contact us at service@leanlifedrops2vip.com.

Please contact our Customer Support Team at service@leanlifedrops2vip.com to obtain the correct return address before sending your item back.